Verify Your 3ktop Account
Account verification is how we protect your balance from unauthorised access. The process asks for a government-issued photo ID — a national ID card or passport works — and a selfie taken at the time of submission. Upload both through the verification section of your account settings. Our team reviews the documents and updates your account status. A verified account has no
holds on withdrawals and gets faster support when something needs attention. Think of it as the lock on your wallet, not a hurdle in front of it.
- Open account settings — Go to the verification tab inside your account. The page shows which documents are still needed and which are already approved.
- Upload your photo ID — A national ID card or passport is accepted. The image needs to be clear and show all four corners of the document.
- Submit a selfie — Take a fresh selfie at the time of submission — a saved photo from your gallery will not pass the liveness check.
- Wait for review — Our team checks the documents and updates your status. You receive a notification once verification is complete or if anything needs resubmitting.